1. Countries we ship to
We currently deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
2. Shipping costs
Austria, and Germany: € 5,00 shipping fee. Free shipping for orders over € 29,00.
Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and United Kingdom: € 9,70 shipping fee. Free shipping for orders over € 39,00.
Switzerland: € 9,70 shipping fee. Free shipping for orders over € 39,00. We partner with a local warehouse in Switzerland, ensuring your order is already cleared through customs. No additional import fees or customs charges apply.
3. Delivery times
Austria, Germany, and Switzerland: Estimated delivery within 2-3 business days.
All other countries: Estimated delivery within 5-7 business days.
4. Tracking your order
Once your order has been shipped, you will receive a confirmation email.
5. Additional Information
We process orders Monday through Friday. Orders placed after 12:00 PM will be processed the next business day. During busy periods (e.g., holidays or sales), delivery times may be slightly longer. For orders outside the EU, customs clearance may occasionally delay delivery.
For questions or assistance, please contact us at info@skinoy.com.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you’re not, please check our Returns and Refunds Policy for details on how to return or exchange your items.
